Last updated: 11/14/2025
1. Introduction
ShadowSignals ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Data Controller: ShadowSignals
Contact: info@shadowsignals.live
2. Information We Collect
We may collect the following types of information:
- Usage Data: Pages visited, features used, time spent on platform, search queries
- Device Information: Browser type, operating system, device identifiers
- Location Data: IP address and approximate geographic location
- Cookies and Tracking: Analytics cookies, preference cookies, advertising cookies
- Account Information: Email address, username (if you create an account)
- Communication Data: Messages sent through contact forms or support channels
3. Legal Basis for Processing
We process your personal data under the following legal bases:
- Legitimate Interests: To operate and improve our platform, analyse usage patterns, and provide relevant content
- Consent: For marketing communications and non-essential cookies (where required)
- Contract: To provide services you have requested or subscribed to
- Legal Obligation: To comply with applicable laws and regulations
4. How We Use Your Information
We use the collected information to:
- Provide and maintain our market analysis services
- Improve user experience and platform functionality
- Analyse usage patterns and generate analytics
- Communicate with you about updates, features, and support
- Detect and prevent fraud, abuse, and security incidents
- Comply with legal obligations and enforce our terms
- Serve relevant advertisements through Google AdSense
5. Automated Decision-Making and AI Analysis
Our platform uses artificial intelligence (AI) models to generate market analysis and trading signals. This involves automated processing of market data to provide recommendations. You have the right to:
- Request human review of AI-generated analysis
- Contest automated decisions that significantly affect you
- Express your views regarding automated processing
Important: Our AI analysis is for educational purposes only and should not be solely relied upon for investment decisions. Always conduct your own research and consult qualified financial advisers.
6. Data Sharing and Third Parties
We may share your data with the following third parties:
- Analytics Providers: Vercel Analytics for usage statistics
- Advertising Networks: Google AdSense for serving advertisements
- API Providers: CoinGecko, Twelve Data, Etherscan, HuggingFace (for market data and AI processing)
- Hosting Services: Vercel (data stored in EU/UK regions)
- Payment Processors: Stripe (if you make purchases)
We ensure all third-party processors comply with UK GDPR through appropriate data processing agreements and safeguards.
7. International Data Transfers
Some of our service providers are located outside the UK. Where data is transferred internationally, we ensure adequate safeguards are in place, including:
- EU-UK adequacy decisions
- Standard Contractual Clauses (SCCs)
- Binding Corporate Rules
- Appropriate technical and organisational security measures
8. Data Retention
We retain your personal data as follows:
- Usage and Analytics Data: 24 months
- Account Information: Until account deletion or 12 months of inactivity
- Communication Records: 6 years (for legal compliance)
- Cookie Data: As specified in our cookie policy (typically 12 months)
After retention periods expire, we securely delete or anonymise your data unless longer retention is required by law.
9. Your Rights Under UK GDPR
You have the following rights regarding your personal data:
- Right of Access: Request a copy of your personal data
- Right to Rectification: Correct inaccurate or incomplete data
- Right to Erasure: Request deletion of your data ("right to be forgotten")
- Right to Restriction: Limit how we process your data
- Right to Data Portability: Receive your data in a structured, machine-readable format
- Right to Object: Object to processing based on legitimate interests or direct marketing
- Right to Withdraw Consent: Withdraw consent at any time (where processing is based on consent)
- Rights Related to Automated Decision-Making: Contest automated decisions and request human review
To exercise any of these rights, contact us at info@shadowsignals.live. We will respond within one month.
10. Data Security
We implement appropriate technical and organisational measures to protect your data, including:
- Encryption of data in transit (HTTPS/TLS)
- Secure hosting infrastructure with access controls
- Regular security assessments and updates
- Staff training on data protection
- Incident response procedures
In the event of a data breach that poses a risk to your rights and freedoms, we will notify you and the ICO within 72 hours as required by UK GDPR.
11. Cookies and Tracking Technologies
We use the following types of cookies:
- Essential Cookies: Required for platform functionality (no consent required)
- Analytics Cookies: Vercel Analytics to understand usage patterns
- Advertising Cookies: Google AdSense for personalised advertisements
You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect platform functionality.
12. Children's Privacy
Our platform is not intended for individuals under 18 years of age. We do not knowingly collect personal data from children. If you believe we have collected data from a child, please contact us immediately for deletion.
13. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of material changes by posting the updated policy with a new "Last updated" date. Continued use of the platform after changes constitutes acceptance.
14. Complaints and Regulatory Authority
If you believe we have not handled your personal data properly, you have the right to lodge a complaint with the UK supervisory authority:
Information Commissioner's Office (ICO)
Wycliffe House, Water Lane
Wilmslow, Cheshire SK9 5AF
Tel: 0303 123 1113
Website: ico.org.uk
15. Contact Us
For questions, concerns, or to exercise your data protection rights, please contact us at:
Email: info@shadowsignals.live
Response Time: We aim to respond within 48 hours